Hi, please apologize for our late feedback. If you do not have a German ID card, we must verify your age using the so-called post-ident procedure. This process can take up to 10 days. After that, your ticket will be activated. I would like to take a look at your account. Please tell me by private message your e-mail address and your date of birth.
If possible I would like to cancel my account for this month, I will be moving abroad and I don’t need it anymore.
Let me know if this is feasible.
Inviato da myMail per iOS
Antwort von ronald_s.<https://community.sky.de/people/ronald_s.?et=watches.email.thread> in Sky Ticket - Komplette Diskussion anzeigen<https://community.sky.de/message/688502?et=watches.email.thread#688502>