4 Replies Latest reply on Apr 19, 2019 3:59 PM by Sanny G.

    German ID verification?


      Same story as other people. I registered, I paid, and then - surprise, surprise - I need a German ID? I mean, like, REALLY? And you didn't think to mention that before taking the money? I even spoke to live chat earlier today discussing the registration as a non-german resident and that was never even mentioned!


      No other service in the world requires this. And of course, I have to call the phone number where a stupid robot won't let me speak to anybody unless I have an account number, which of course I don't.


      This is a disgrace and absolutely unacceptable. Please fix this immediately or refund the money.